Social Service Delivery Update

General comment

Yesterday, Monday 13 February, we reported that the City of Harare has ordered an immediate re-connection of water to all affected households who had been disconnected. Indeed as was said in yesterday’s statement, residents are in a euphoric mood after going for months without water, a situation which has been perpetuated by socio-economic hardships. Our position is that water should be regarded as a basic human right as enshrined in the UN resolution A/HRC/15/L.14. Disconnecting water supplies and refusal to reconnect them, demanding for upfront payment, amidst an evident outbreak of diarrheal diseases is tantamount to human rights neglect and constitutes a case of naked human rights abuse. The unprofessional and misguided statements (See Herald of the 24th of November 2011) ushered by some sections of the Municipality are in direct conflict with the public health tradition of epidemic responses and mitigation measures. We would like implore all functionaries at Town House to respect council resolutions and directives that come from the City fathers. District offices should be continuously monitored from the centre because that is the level with which we have witnessed a lot of non-compliance by local officers.

Below is a snap survey that entails the state of service delivery since Tuesday 7 February 2012 in Harare.

Click here to download socialcomments.pdf

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