Slow reaction to consumer act

The crafting of the much awaited consumer protection act that is set to increase consumers’ rights is still underway, a move that the Consumer Council of Zimbabwe says leaves the country lagging behind.

Deputy Minister of Industry and Commerce, Mike Bimha, said consumer protection laws had been enforced by most progressive countries and the Act would advocate and enforce consumer rights.

On the progress of the act, Minister of Industry and Commerce, Professor Welshman Ncube, said the document was still with the Attorney General’s office and that they were drafting the required statutes.

“There is nothing concrete on the Consumer Protection Act at the moment as the document is at the AG’s office and we are not sure how long it will take,” said Ncube.

Consumer Council of Zimbabwe executive director, Rosemary Siyachitema, said there was no progress on the act and that the ministry had the draft framework which was taken to the attorney general’s office.

“This is all frustrating because we have been left behind. In Zimbabwe we have a competition law but we do not have a consumer law and we keep referring to the South African version that has comprehensive laws,” she said.

Post published in: Economy

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