New system to pay ZESA from Diaspora

ZymPay, a UK money transfer and bill payments business, has launched a new direct payment service for Zimbabweans in the diaspora.

Starting with the UK, customers will now be able to pay their electricity bills online and receive the – meter-specific – top-up voucher via SMS. Then all they need to do is get someone to tap the code into their meter back home.

All electricity payments in Zimbabwe are now made by purchasing top-up vouchers similar to those for pay-as-you-go mobile phones. Electricity office counters and QikPay agents allow the purchase of these pre-paid vouchers. The customer enters the long number directly into their meter to top-up their supply.

“This was such a hassle before,” says Glorianne Francis, who lives in the UK. “Up till now I’ve had to transfer money home, get a friend or relative to take the cash to buy a voucher and then put in the number. With ZymPay I can now pay for my electricity in under a minute online and for a negligible fee.”

Dakshesh Patel, the founder and CEO of ZymPay says money transfer fees are unacceptable “especially to Africa where the costs are on average double that of any other destination.”

To transfer even small amounts of money, those in the diaspora are hit with exorbitant money transfer fees. “This is unacceptable and completely unnecessary. Our fee is only £1.99 to cover administration costs,” he said. “Our service delivers a safe and fair way to send money abroad. We have adopted extremely high standards of compliance – going way beyond current guidelines and practices.”

ZymPay says its partnerships with major UK banks – and institutions in receiving countries – ensure the best available rate with no hidden charges.

Currently, credit vending points are in selected ZETDC offices in Harare and Bulawayo. Plans are underway to appoint third party vending platforms. When the system is eventually rolled-out throughout the country, customers will be able to purchase electricity tokens from supermarkets, petrol service stations, banks etc in the same manner they buy cellular phone airtime.

A percentage from every money transfer fee will go to the ZymStart Foundation to support Ophid and SOS Children’s Villages.

OPHID’s objective is to improve maternal and pre- and post-natal healthcare, and by combating and mitigating the impact of HIV/AIDS, to reduce infant mortality. They work in rural areas to support and educate women and help provide free neonatal care clinics.

SOS Children’s Villages support orphaned and vulnerable children and strengthen families in the community who are struggling to care for children whose parents have died. These children are educated to the age of 18 so that they can make a greater contribution to society.

Post published in: News

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