Theses were sold at the 600 FNB branches countrywide and the 11 ticketing centres at the host cities last Thursday. At 16h00 local time, a total of 23 matches were no longer available, including the opening game, the final and the two semifinals, FIFA said. Due to the high demand in the first hours of the over-the- counter sales at both the Ticketing Centres and FNB branches, the integrated computer system of FIFAs official service provider, MATCH, experienced delays that caused inconvenience to the thousands of fans queuing for tickets countrywide.
We want to extend our apologies to the general public, who tried to obtain tickets, and we want to thank them for their patience and understanding. We have already been able to identify the challenges, emphasises Jaime Byrom, the chief executive officer of MATCH, FIFAs official ticketing service provider said. In a statement, the Chairman of the FIFA Ticketing Sub-Committee, Horst Schmidt said, 90 percent of the ticket requests were done at the 600 FNB branches and we appreciate their work and cooperation even when under enormous pressure.
The integrated ticketing system, which manages all sales channels, including ticketing centres, FNB branches, online sales and call centre sales, is being continually improved to avoid any future inconvenience. FIFA introduced the over-the-counter ticket sales last Thursday after complaints that buying tickets through the internet was making them less accessible particularly to African countries were internet access is low.
Post published in: Zimbabwe Sports News